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Here you will find common questions about our SpyAnywhere software.
do I use SpyAnywhere?
1. How do I use SpyAnywhere?
You need to install SpyAnywhere on the remote machine you wish to monitor. Once installed configure SpyAnywhere to load on Windows startup in Listening mode - this will ensure that SpyAnywhere is always running!
2. How do I access SpyAnywhere on the remote PC?
Simply point your browser to http://remote_ip or http://workstation_name (where remote_ip is replaced by the actual IP of the remote computer, and workstation_name would be the workstation name of the remote computer) and enter your SpyAnywhere password in the login area. Once logged in you will have full access to the remote PC!
3. How secure is SpyAnywhere?
SpyAnywhere is secure as you want it to be. SpyAnywhere can be configured to filter IP addresses so only certain IP addresses are allowed access to SpyAnywhere. Make sure you choose a unique IP address for SpyAnywhere as well! You can choose to limit access as well to SpyAnywhere by disabling features that you do not want to be used remotely - such as remote file system browsing.
4. What is the minimum configuration that is able to run SpyAnywhere?
All you need for SpyAnywhere is a Windows machine. It does not require a web server, since SpyAnywhere is its own HTTP server. The only thing you need to have running on the machine is TCP/IP.
5. How do I get the IP address of the PC if it is on dialup, or if the IP changes regularly?
You can configure SpyAnywhere to deliver the IP address via email every time the IP changes - just use the IP Delivery Via Email feature!
6. Who will have access to SpyAnywhere?
The only user that will have access to the SpyAnywhere software, locally or remotely, is you - or whoever you give the access password and ip address to. SpyAnywhere cannot be terminated locally without your administrator password. You can also configure SpyAnywhere so only certain IP addresses can access the server.
7. How do I access my remote PC if it is behind a firewall?
The easiest way to access a computer that is protected by a firewall is to map one of the firewall's ports to SpyAnywhere's port (default is port 80).
8. How do I access my remote PC if it is on a network?
If the remote computer is on a network, and SpyAnywhere is already installed, you can either access it externally from the network, or locally on the network. If you are on the same network, then just enter in http://workstation_name, or http://ip_address into your browser to view the computer. However, if you are outside of the network you will have to enable port forwarding on the network router to let you access the machine. Please see Question 7 above for more information on port forwarding.
9. I always get a "cannot find server" error when trying to access SpyAnywhere!
This could happen for a few reasons.